Terms of Service
1. General Terms and Conditions
These Terms and Conditions govern all use of the website (the “Site”) and all purchases made from Eternal Optical & Perfumery (Far East) Ltd. on behalf of SANTA MONICA EYEWEAR (“SANTA MONICA EYEWEAR”, “we”, “us”, “our”). They apply to all current and future transactions between you and SANTA MONICA EYEWEAR conducted via the Site, and to all visits to the Site.
The Site and the online shop are intended exclusively for private individual consumers. These online Terms and Conditions apply only to purchases made on the Site and do not apply to purchases made in physical stores or through other channels.
By accessing or using the Site, you agree to be bound by these Terms and Conditions. SANTA MONICA EYEWEAR reserves the right to revise these Terms and Conditions from time to time. The date of the latest update will be shown at the top of this document. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms and Conditions.
2. Use of the Site
You may use the Site only for lawful purposes and in accordance with these Terms and Conditions. You agree not to:
• Interfere with or disrupt the operation or security of the Site or servers.
• Attempt to gain unauthorised access to any part of the Site, other accounts, or computer systems.
• Use the Site in any way that could damage, disable, overburden or impair it, or that may infringe the rights of Eternal or any third party.
SANTA MONICA EYEWEAR reserves the right to restrict or block your access to the Site, or to terminate your account, if you violate these Terms and Conditions.
3. Disclaimer
SANTA MONICA EYEWEAR does not guarantee that all items shown on the Site are available in stock at the time of your order. If an ordered item is out of stock or if there is any issue with stock availability affecting your order, we will contact you by phone or email to discuss alternatives or cancellation.
While we strive to ensure that all content on the Site (including product descriptions, images and prices) is accurate and up to date, typographical errors, inaccuracies and omissions may occur. We reserve the right to correct any errors and to change or update information at any time without prior notice.
If you have been charged an incorrect amount, we will give you the option of placing a new order at the correct price or cancelling the order with a full refund. If we are unable to reach you, the affected order will be cancelled.
Certain services on the Site may be provided by third-party organizations. Where SANTA MONICA EYEWEAR acts as agent or intermediary for such services, we are not responsible for errors or omissions arising from the activities of those third parties.
SANTA MONICA EYEWEAR shall not be liable for any loss or damage resulting from your use of, or inability to use, the Site, including but not limited to interruptions, errors, viruses or defects. We do not warrant that access to the Site will be uninterrupted, timely, secure or error‑free.
4. Intellectual Property and Copyright
All content on the Site, including but not limited to trademarks, logos, graphics, text, photographs, designs, icons, images, data and software, is owned by or licensed to Eternal Optical & Perfumery (Far East) Ltd. and its affiliates. All such rights are reserved.
You may use this material only for personal, non‑commercial purposes. You may download, print and store copies for your own personal use, provided that this Copyright Permission Notice is included in all such copies and that you do not modify the material in any way.
You may not:
• Use the material for any commercial purpose.
• Publish, retransmit, distribute or otherwise make the material available to others without our prior written consent.
• Modify, adapt, or create derivative works based on any part of the Site without our prior written consent.
• Nothing in these Terms and Conditions grants you any rights to use our trademarks or other intellectual property. For press or media enquiries, please contact marketing@santamonicaofficial.com.
5. Trademarks
The name “SANTA MONICA EYEWEAR.”, the SANTA MONICA logo and other marks appearing on the Site are trademarks or registered trademarks of SANTA MONICA EYEWEAR. or its affiliates. These trademarks may be registered in one or more jurisdictions. Your use of the Site does not grant you any license or right to use any trademarks displayed on the Site.
6. Security
We use industry‑standard Secure Socket Layer (SSL) technology to protect the security of your online transactions and to encrypt all data transmitted between your browser and our servers.
The Site uses SSL certificates to ensure secure communications. When placing an order, you may verify that your connection is secure by checking the security indicators in your browser at checkout.
7. Cookies
The Site uses cookies and similar technologies to enhance your browsing and shopping experience, to remember your preferences and for statistical and analytical purposes.
Cookies are small text files stored on your device. They help us:
• Remember your settings and items in your shopping cart.
• Understand how visitors use the Site so we can improve performance and user experience.
You can configure your browser to notify you when a cookie is set, to accept or reject cookies, or to delete cookies at the end of your session. However, some features of the online shop may not function properly if cookies are disabled.
Further details about the types of cookies we use and how long they are stored can be found in our Privacy Policy.
8. Links to Third‑Party Sites
The Site may contain links to websites operated by third parties. These links are provided only for your convenience. SANTA MONICA EYEWEAR has no control over, and is not responsible for, the content, products, services or privacy practices of any third‑party websites.
Your use of such third‑party sites is at your own risk and subject to the terms and conditions and privacy policies of those sites.
9. Products, Prices and Payment
Products and Colors
We make reasonable efforts to display product details and colors accurately. However, the colors you see will depend on your device, and we cannot guarantee that your device’s display will accurately reflect the actual product colors.
Prices
All prices shown on the Site are in and relate to the products only. Applicable shipping fees and any other charges will be calculated and displayed at checkout based on your delivery address and selected shipping method.
SANTA MONICA EYEWEAR reserves the right to change prices and product information at any time without prior notice. Such changes will not affect orders already accepted and confirmed by us.
Accepted Payment Methods
For online orders placed on the Site, we accept the following payment methods:
• Visa
• MasterCard
• American Express
• UnionPay
• Apple Pay
• Google Pay
• PayPal
You must be the lawful cardholder or account holder of the payment method used for the purchase. By submitting an order, you confirm that the payment details provided are true, accurate and complete and that you are authorized to use the selected payment method.
The full order amount will be charged at the time of purchase (i.e. when you confirm your order at checkout). If a payment cannot be processed, the order will not be accepted, and we will notify you where possible.
Once an order has been successfully submitted and payment has been completed, the order cannot normally be changed, cancelled, refunded or exchanged except as otherwise set out in our Returns and After‑Sales Service policy or where required by applicable law.
10. Ordering and Contract Formation
By placing an order on the Site, you make an offer to purchase the selected products under these Terms and Conditions.
• After you submit your order, you will receive an automatic email acknowledging receipt of your order. This email is not an acceptance of your order.
• A binding contract is formed only when we send you an order confirmation and/or dispatch notification to confirm that your order has been accepted and shipped.
We reserve the right, at our sole discretion, to refuse or cancel any order for reasons including but not limited to: product unavailability, pricing or product description errors, suspected fraud, or problems with payment authorization.
If we cancel an order after payment has been taken, we will refund the full amount to your original method of payment.
12. Contact
For questions regarding these Terms and Conditions, our Shipping and Returns Policy, or our Privacy Policy, please contact:
SANTA MONICA EYEWEAR
Email (general): info@santamonicaofficial.com
Email (online orders): service@santamonicaofficial.com